Bird Control testimonials

Peter Walker, Newcastle Upon Tyne

I recently purchased some pigeon spikes through the Jones and Son Pest Control Limited website http://www.birdspikesonline.co.uk/. They promptly handled my order which was delivered the next day. Included was a handy DVD giving instructions and tips on how to install the spikes.

The spikes were to deter pigeons from fouling a garden swing, which had become unusable. Since installing the spikes we can use the swing without having to resort to a bucket a mop every time! All we need now is some sunny weather!!

Pigeon Spike Testimonials

Sir

I wanted to write to thank you for the efficient service that I received following recent placement of a small order for pigeon spikes.

From simple browsing, I found your very informative website and conducted a very easy on-line transaction. Within only a day or two, I received my purchase, well packaged and with thoughtful supply of further information (and a spare copy for a neighbour!).

The product, although simple, was exactly what I was looking for to prevent pigeons from depositing droppings on a newly constructed wooden swing/slide/playcentre. It was easy to install and thus far has been very effective - no more daily cleaning the swing seats and slide!

It's not often but it's just great when something just works well. I'm really pleased not only with the quality of your product but also your great service.

Well done & many thanks,


John Murrells

Bird Spikes Online

Testimonials from customers happy to install pigeon spikes.

My package arrives this morning at 9.45 everything is great but I just wanted to say "thank you" because when I placed my order over the internet yesterday I made a mistake and forgot to add some other things.

My partner told me it would be no good speaking to you because you would tell me I could order the other things but I would have to pay post & packaging again he said, they will be no different to B&Q, Argos, Wickes, screw fix etc well he was wrong!!

I phoned you yesterday and you were very helpful and you let me order the extra things and told me you would put then with my original order at no extra cost.

It was really nice to deal with a company that put their customers first "very refreshing".

Many thanks Bird Spikes On Line

Caroline Daly

Bird Spikes fixed to a pergola.

'Mary Walshe, Rugby, Warwickshire'

Your bird spikes have been a blessing for us! Now we can enjoy our seating area at any time, without all the hassle of cleaning down everything first. Excellent delivery service and easy to instal - we will be recommending them to everyone.

Bird Control - TV aerial pack

'June Delve Hornchurch Essex '

We were delighted with the aerial spikes. They were very easy to install and instantly solved a very messy problem. The CD gave us some other ideas too. They were delivered early the day after we ordered them. So - a very handy product and excellent service.

Pigeon Spikes - customer satisfaction

'Brian Shubrook ,Chigwell,Essex IG76NF'

Easy to fit and 100% effective in stopping the pigeons.We had new neighbours moving in recently ,who have been throwing bread onto the lawn for the birds.Unfortunately,they did not seem to realise that this only tends to attract pigeons,and we were inundated with a lot of pigeons congregating around both our house and next door,sitting on our top two windows,which have a small ledge protruding.We have a conservatory below and the consequential mess on the glass roof was awful.We ordered the spikes and since fitting,a simple job,the birds now sit permanently on next door`s window ledges! No more messy windows.........

Pigeon problems

'I’ve asked the Head of Customer Service ‘Emma Barltrop’ of Jones & Son what customers complain about with regards to bird spikes?'

When it comes to complaints about our birdspikes they are honestly few and far between however one complaint we do get every so often is that the birds are still landing where the spikes are installed. This may be for a few reasons, firstly the customer may have used the wrong product so for example installed a Defender 4 bird spike on a 5 inch ledge. The Defender 4 spikes will only protect a depth of up to 4 inches therefore we could explain to the customer that they need to use a Defedner 8 to get the deeper ledge protection.

The other reason for the spikes not working could be because the customer has installed the Defender pigeon spikes onto an area and expects that they will protect against all birds. The Defender pigeon spikes will only protect areas from pigeons and like sized birds. For smaller birds we recommend the Defender Starling & Sparrow spikes and for larger birds like Seagulls we recommend the Defender Seagull spikes. A seagull could technically land where Defender pigeon spikes are installed, this is because the spike works by nudging into the birds breast and making it uncomfortable, the pigeon spikes are too short for the longer legged seagulls and therefore we created a product with a longer spike.

Lastly the other complaint we sometimes get is that a customer has installed Defender pigeon spikes onto a ledge where the pigeons were roosting and they have moved onto a different ledge or area. The only solution to this problem is to buy more spikes and hope the pigeons move to someone else's property (which is often the case) or spike all the areas of your property you do not wish the pigeons to land on in the first place.